I am writing today to . . . thank you for attending to this problem [skunk] in an efficient and quick manner. At this point, we appear to have no skunk under our front step . . . I particularly appreciate the fact, as I’m sure the skunk does, that this was a very humane method of removal of this potentially highly odorous problem. No nest was disturbed and no animal was hurt in this removal. All of this was done before the other companies I called even responded to my telephone calls. Needless to say, I was very impressed.
~Wendy from Hamilton
We had your company insulate our chalet floor and caulk numerous windows. For the first time in twenty years I am now able to luxuriate in bathtub water that stays warm and then step out into a cosy bathroom, previously named “draft city”. The bonus for us will be the anticipated reduced forthcoming energy bills. Ours was the dirtiest and nastiest of jobs, yet your men did the most professional of work. Even under such conditions they toiled with hardly a break until the job was completed. As well, we really appreciated the time you took to illustrate what you were doing, and inform us about the products you were using.
~Louise & Larry from Val De Mont, Quebec
Please accept my token of appreciation for your diligence with respect to the condition of the attic and the state of deterioration of the inside chimney from the raccoon. Your actions reflected a caring for your profession and for your clients not seen very often in this day and age.
~J. Ott from Welland
We want you to know how impressed we were by the service we received yesterday from John and Ryan in protecting us and our house from any more bats. From the moment they arrived, they were professional, informative and personable. We felt very confident about their work. They worked extremely hard and efficiently. John was terrific – serious in his explanations, up front about the expense and the service, yet very enthusiastic and helpful. Thanks!
~Liz & Ralph from Kingston
We just wanted to write and say thank you to the great job your technician, Aaron, did on our property. He was courteous and efficient. Our raccoon problem was gone the very day he dealt with it. Thank you for great service and great customer service.
~Stephanie & Mark from Hamilton
I have just said goodbye to John, wildlife technician who came out to provide emergency service. I thought it appropriate you should know what fine representatives he, and Kim, who I spoke with on the phone, were for your organization.
~Melba from Ottawa
I recently had the misfortune of having raccoons co-habiting with me. I called a couple of pest removal companies for estimates and yours was one of them. Your quote was by no means the most reasonable but your customer service was excellent, including the friendly girl who arranged the home inspection and the knowledgeable manager who performed the perimeter check. Having been a home owner for just four years, I am getting considerable experience at hiring people and companies for various jobs. I have learned that quality service, expertise and friendliness are worth a lot and Humane Wildlife Control Inc. did not disappoint. Mark was particularly knowledgeable, instilling confidence that this job would be performed to my standards. Mike was also a professional, but personable too. In short, thank you for the professional, speedy and clean removal of my pests. Though I hope not to need your services in the future, I will certainly recommend you to my neighbours, who will no doubt have refugee raccoons soon!
~Alicia from Cambridge
I was so impressed with them [wildlife technicians] and the wonderful work that they did. They were competent, responsible and courteous. It was an absolute pleasure to have them working at my place. They embody all the good things a company should offer its clients: great service and carefully-executed work. I would not hesitate to recommend your company to anyone (and in fact already have).
~Lisa from Dunvegan
The crew were great to work with. Very professional and worked all day until done. Tough job well done in my opinion. My advice to anyone who gets an infestation like this … call them early. The damage adds up …
~Kim from Nepean
Humane Wildlife Control. Inc, in our opinion, is an ethical company with highly skilled personnel, who do have the experience at providing such services to homeowners in Niagara and in rectifying these problems successfully . . . We highly recommend you.
~Mary-Catharine Kuruziak, Manager, Niagara Wildlife Haven
Each and every day at the Urban Nature Information Service (UNIS), we refer people to Humane Wildlife Control (HWC). Our callers are not only reassured by the minimum three-year guarantee, but also are rewarded by the professionalism that they encounter. Most important, they are relieved that there is a company out there that can help them when their boroughs often cannot. HWC has been a pleasure to work with and we look forward to a reciprocating and good partnership in the years to come.
~Dr. David M. Bird, Professor, Urban Nature Information Service, McGill University
We would like to compliment your employee Brandon. We called your company to help us rid our home of an uninvited guest. Brandon arrived to help. He inspected the perimeter of our home, the roof and vents thoroughly, and determined we had a mouse problem. Brandon was professional, knowledgeable, very personable and an excellent sales person. He advised us about your insulation program which was a surprise to us. We have been thinking about upgrading our attic insulation and if we go ahead with the project your company will certainly be contacted based on Brandon’s information.
~Tom and Colleen from Oakville
I cannot speak highly enough about the professionalism of your company. Your technicians took care of my wildlife issue and I was so pleased at the knowledge displayed, and the care you took in removing the animals from our home. I’m very pleased with the workmanship and have already recommended you to a few of my friends.
~A.P. from Ottawa
You should take pride in the fact that you are part of a unique fraternity of business owners, where your accredited business status cannot be bought, only earned based upon your record and performance as an ethical business.
~Jo-Ann R. Cino, Better Business Bureau, Ontario
Kevin has gone above and beyond my expectations in repairing and correcting a bird problem at a rental property. He used his initiative, ingenuity and creativity, then went out of his way to get specialized material and proceeded to finish a job that was difficult with the expertise of a master craftsman.
~Grant from London
We were very pleased with Erin’s attention and care concerning the raccoons living in the attics of two of our units. As yet they have not returned, thanks to Erin’s work.
~Eileen Neeb, President, Condo Corporation, Waterloo
On behalf of Grimsby Town Council I would like to express our appreciation to you for responding to our request for information with respect to sightings of coyotes in the urban areas of our municipality. Your presentation was very informative and interesting . . . our staff can now provide information to residents who have seen these animals and are frightened by them, and advise measures that can be taken by individuals to reduce the attractants.
~Kathryn J. Vout, Town Clerk, Town of Grimsby
I wanted to thank you for your outstanding efforts in getting rid of the bird problem at our three transfer stations in Hamilton. The birds nesting on the roof edges were a serious health and safety concern for our employees as their feces were dropping right over the main work areas. It was also a nuisance to have to clean our equipment continuously. I was impressed by your innovative solution . . . It showed that there are humane solutions to these kinds of problems. Thanks again for your professionalism and prompt service.
~Chris Ridgewell, Contract Technician – Hamilton Transfer Station
Just wanted you to know that we had a raccoon problem in the Lodge and naturally, there’s only one solution to a favourable resolution – and that was you guys!! John came out this morning and resolved the problem with expertise in short order. Raccoon problem resolved and a cheque is underway! Thanks a bunch – you guys provide an invaluable (and greatly under-rated) service.
~Norbert Poll, Owner, Canada Club Lodge
Thank you so much for your recent donation to our book sale. We raised $2000 – money which will come in very handy over the cold winter as we try to help animals in need! Humane Wildlife Control has been a wonderful supporter of our shelter and we truly appreciate all that you’ve done.
~The Staff of the Niagara Falls Humane Society
I am very enthused to inform you that each week that you came the children loved your presentation and activity. We cannot thank-you enough for all your hard work and for going above and beyond our expectations for your presentation. I hope that you enjoyed coming as much as we enjoyed having you here! Thank-you again.
~Alana Rudrum, Assistant Camp Director, K-W Humane Society
We thank you for your special contribution to our annual Bark in the Park dog walk-a-thon and want you to know that your support of animals in need has played an important part in the success of this major fundraiser. In fact, it is because of supporters like you that our animals will be given a second chance to find the loving homes they so deserve.
~Lorna Chamberlain, Executive Director, London Humane Society
We have been giving out your wildlife booklets to every grade 3 class (that is the grade we focus our lesson on learning about wildlife. They have been well received and the children are enthusiastic about them.